Customer Satisfaction Survey

Dear Valued Marina Guest,
Thank you for choosing Teos Marina.
We would greatly appreciate you taking the time to complete a brief survey.

Marina Management

Very satisfiedSomewhat satisfiedNeither satisfied nor dissatisfiedSomewhat dissatisfiedVery dissatisfied
Service Quality
Security
Guidance
Prices
Staff Attitude
Check- in & Check- out Speed / Efficiency
Substructure of the Marina
Very satisfiedSomewhat satisfiedNeither satisfied nor dissatisfiedSomewhat dissatisfiedVery dissatisfied
Ease of Approaching and Berthing
VHF Communication (Ship-to-shore)
Mooring Service
Berthmaster’s Attitude
Diving Service
Guidance
Very satisfiedSomewhat satisfiedNeither satisfied nor dissatisfiedSomewhat dissatisfiedVery dissatisfied
Staff Attitude
Staff Knowledge
Check- in & Check- out Speed / Efficiency
Responsiveness of Staff to Your Needs
Very satisfiedSomewhat satisfiedNeither satisfied nor dissatisfiedSomewhat dissatisfiedVery dissatisfied
Service Quality
Electricity & Water Supply
Staff Attitude
Staff Knowledge
Lifting & Launching Services
Very satisfiedSomewhat satisfiedNeither satisfied nor dissatisfiedSomewhat dissatisfiedVery dissatisfied
Maintenance and Repair Services
Prices
Subcontractor Attitude and Technical Knowledge
Lifting & Launching Services
Other.........................................
Very satisfiedSomewhat satisfiedNeither satisfied nor dissatisfiedSomewhat dissatisfiedVery dissatisfied
Staff Attitude
Guidance
Service Quality
Very satisfiedSomewhat satisfiedNeither satisfied nor dissatisfiedSomewhat dissatisfiedVery dissatisfied
Environmental Cleanliness
Staff Attitude
Cleanliness of Toilets & Showers
Very satisfiedSomewhat satisfiedNeither satisfied nor dissatisfiedSomewhat dissatisfiedVery dissatisfied
Laundry
Yacht Equipments Store Service Quality
Restaurants
Parking Facilities
Marina Shopping Center
Fuel Station Service Quality
Fuel Station Staff Behaviour
Definitely YesProbably YesMaybeProbably NotDefinitely No
Definitely YesProbably YesMaybeProbably NotDefinitely No
Past experiences in Teos MarinaCampaigns, Advertisements, Price AdvantagesTeos Marina's Loyalty ProgrammeLocationRecommendationOther