Customer Satisfaction Survey

Dear Valued Marina Guest,
Thank you for choosing Teos Marina.
We would greatly appreciate you taking the time to complete a brief survey.
Marina Management

Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Service Quality
Security
Guidance
Prices
Staff Attitude
Check- in & Check- out Speed / Efficiency
Substructure of the Marina
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Ease of Approaching and Berthing
VHF Communication (Ship-to-shore)
Mooring Service
Berthmaster’s Attitude
Diving Service
Guidance
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Staff Attitude
Staff Knowledge
Check - in & Check- out Speed / Efficiency
Responsiveness of Staff to Your Needs
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Service Quality
Electricity & Water Supply
Staff Attitude
Staff Knowledge
Lifting & Launching Services
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Maintenance and Repair Services
Prices
Subcontractor Attitude and Technical Knowledge
Lifting & Launching Services
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Staff Attitude
Guidance
Service Quality
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Environmental Cleanliness
Staff Attitude
Cleanliness of Toilets & Showers
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Laundry
Yacht Equipments Store Service Quality
Restaurants
Parking Facilities
Marina Shopping Center
Fuel Station Service Quality
Fuel Station Staff Behaviour
Definitely Yes
Probably Yes
Maybe
Probably Not
Definitely No
Definitely Yes
Probably Yes
Maybe
Probably Not
Definitely No
Past experiences in Teos Marina
Campaigns, Advertisements, Price Advantages
Teos Marina's Loyalty Programme
Location
Recommendation
Other